Privacy Policy
Helligvær Kystopplevelser is committed to safeguarding your privacy and protecting your personal data. This privacy policy explains how we collect, use, store, and share your personal data when you use our services or visit our website.
1. Data Controller
Helligvær Kystopplevelser is the data controller for your personal data. If you have any questions about how we process your personal data or would like to exercise your rights, you can contact us at:
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Address: Toppihågveien 111, 8095 Helligvær
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Email:
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Phone number: 994 72 240
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Organization number:
2. What type of information do we collect?
We collect information when you register through a form, order a service, or visit our website. This may include:
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Name
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Email address
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Phone number
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Payment information (for booking)
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Information about your preferences and specifications for your stay or experiences you book
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Other information that may be relevant for bookings and inquiries
3. Purpose of processing personal data
The information we collect is used for the following purposes:
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Processing bookings: To complete your bookings and provide the requested services, such as accommodation, activities, and experiences.
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Customer service: To contact you regarding bookings or inquiries and to provide information about our products and services.
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Marketing: To send you information about new products, services, offers, and experiences, either via email or phone (only with your consent).
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Improving our services: We may use the information to improve our services and develop new offers based on your preferences and feedback.
4. Consent for sales and marketing
When you consent to the processing of your personal data, we may send you marketing materials via email or phone, including information about our experiences, offers, and activities.
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You can withdraw your consent at any time. To do so, you can follow the unsubscribe link at the bottom of our emails or contact us directly.
5. How do we collect information?
We collect information in several ways, such as:
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When making a booking: When you book services or activities through our website or by phone.
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When filling out a form: For example, when signing up for a newsletter or making specific inquiries.
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Through cookies: We use cookies to enhance the user experience on our website.
6. How is your information stored and protected?
Personal data collected is stored securely and processed in accordance with applicable privacy laws. We use technical and organizational measures to protect your data from unauthorized access, alteration, or deletion.
7. Who can the information be shared with?
We do not share your personal data with third parties without your consent, except when necessary to provide our services (such as payment services, partners offering activities or transport). We may also share information with third parties in case of legal obligations.
8. How long is the information stored?
We store your personal data for as long as necessary to fulfill the purpose of the processing and in accordance with applicable legal requirements. This may include storage for customer service, billing, and accounting purposes.
9. Your rights
You have the right to request access to the information we have about you, correct any inaccurate information, and request the deletion of your personal data. If you wish to exercise your rights, you can contact us via email or phone.
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Access: You can request information about the personal data we hold about you.
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Correction: If the information we hold about you is inaccurate or incomplete, you can request to have it corrected.
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Deletion: You can request the deletion of your personal data, unless we have a legal obligation to retain it.
10. Third parties and cookies
We use third-party providers such as Google Analytics and other tools to analyze website usage and improve the user experience. We use cookies to store anonymous information such as IP addresses, browsers, and which pages were visited.
11. Changes to the privacy policy
We reserve the right to update or change this privacy policy. Any changes will be published on our website, and you will be informed of significant updates.